• The easiest way to drive away a new BMW is to part exchange your current vehicle for a new one. Simply visit your local dealership for a valuation.
• Your dealership will explain the options available and give you all the help you need in finding a new car and the right finance solution.

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• Simply make your final payment, which includes the Option to Purchase Fee and the final part of your Credit Arrangement Fee, and the car is yours to keep.
• If you pay by direct debit, this amount will be debited automatically from your account when the agreement ends. If you don't pay by direct debit please ensure that we receive cleared funds before that day.

• It may be possible to reschedule your final payment subject to our underwriting criteria.
• Initial enquiries can be handled by your local dealership. Alternatively please call us on 0870 5050 150.
• Restrictions around term and mileage will apply.

• At least 10 days before your end of contract date call us on 0870 5050 150 to arrange a date for the inspection and collection of your car. You can also request a collection online.
• We will charge you a daily rate (your original monthly payment pro rated) if your car is not collected by its end of contract date.
• You must also have made all monthly payments under the agreement plus the final part of your Credit Arrangement Fee.
• Please complete, sign and retain the yellow section 9 of your V5C as you'll need to send it to the DVLA on the day we collect your car. Send us the rest of the V5C and the MOT certificate (if applicable) seven days before we collect your car.
• If you can't find your V5C, contact the DVLA immediately on 0300 790 6802 and they'll send you a duplicate.
• Once we receive your V5C your car can be collected on the agreed date (you'll need to leave your full service history with your car when it's collected).
• Our appointed logistics company will then inspect your car. You'll be charged for any damage that falls outside the British Vehicle Rental and Leasing Association's "BVRLA" Fair Wear and Tear guidelines. Click here for a copy of the guidelines.
• If we have not received your V5C by the date your car is due to be collected we will automatically order a duplicate document. There is a charge of £25 made by the DVLA which will be passed onto you together with an administration fee of £12.

You will be charged at the excess mileage rate shown in your agreement and will be invoiced for this amount after your car is returned. This invoice is payable immediately.

• If you would like to keep your personalised plate, call the DVLA on 0300 790 6802 to obtain a retention certificate. This could take up to eight weeks so please allow plenty of time to do this as your car must be returned to us by the end of your agreement and you can't return it until you have the new V5C.
• You'll receive a new V5C containing your car's new registration number and then you must fit new plates at your own cost. Once this is complete please call us to arrange collection.
• You'll also need to complete, sign and retain the yellow section 9 of your new V5C as you'll need to send it to the DVLA on the day we collect your car. Send us the rest of the V5C and the MOT certificate (if applicable) seven days before we collect your car.
• If we don't receive anything from you and your plate is still on your car when you return it, we will assume you are happy for it to be sold with your car.

• You will need to be present when our appointed logistics company inspects your car, as you are required to sign to agree its return condition. No other individual is allowed to do this on your behalf.
• Please ensure your car is clean and accessible (with 2 metres access on all sides), road legal, and complete with all documentation including the spare keys and any other items supplied with your car.
• Your car must be taxed, insured and have a valid MOT up to the point that we collect it.
• Remember our appointed logistics company will assess your car to the standards laid out in the BVRLA Fair Wear and Tear Guidelines and you will be charged for any damage outside of these guidelines. Click here for a copy of the guidelines.
• Please remember to remove the tax disc on the day of collection so that you can claim a refund for any unused months from the DVLA.

• You should have your car repaired under your motor insurance policy before returning it to us. Any repairs must be in accordance with manufacturer recommendations.
• If there is unrepaired damage when your car is returned, you will be invoiced for the anticipated reduction in its value. This invoice is payable immediately.
• You must also tell us about any accident damage you've had repaired during the agreement.